Cookie Policy.

Last updated: 17 September 2026

1. About this policy

This Cookie Policy explains how LJM Plant Hire uses cookies and similar technologies when you visit our website or use our online booking services.

Some cookies are necessary for the website to function. Others may only be used where you have given us permission to do so.

2. What are cookies?

Cookies are small pieces of information that can be stored on your device when you visit a website. They allow websites to perform functions such as maintaining sessions, remembering preferences and understanding how a website is being used.

Similar technologies, including local browser storage, may also be used for comparable purposes. References to cookies in this policy include these technologies where appropriate.

3. How we use cookies

LJM Plant Hire may use cookies for purposes including:

• operating and securing the website;
• supporting the online plant hire booking process;
• maintaining customer or administrative sessions;
• remembering your cookie preferences;
• protecting the website against misuse or fraud;
• understanding how visitors use the website, where you have permitted this; and
• supporting advertising or marketing measurement where you have specifically permitted this.

4. Essential cookies

Essential cookies are required for functions that are necessary to provide the website or a service you have requested.

These may include cookies or browser storage required for security, website functionality, booking processes, customer sessions and remembering your cookie choices.

Because these technologies are necessary for the operation of the service, they cannot be disabled through our cookie preference controls.

5. Analytics cookies

Analytics technologies can help us understand how visitors use the LJM Plant Hire website. For example, they may allow us to understand which pages are visited, how visitors navigate through the site and whether technical problems occur.

Where analytics technologies are not strictly necessary, we will only activate them after you have chosen to allow analytics cookies.

If analytics services are introduced or changed, the technologies used by those services may change accordingly.

6. Marketing cookies

Marketing technologies may be used to measure advertising, understand the effectiveness of campaigns or help us show more relevant advertising on third-party platforms.

These technologies are not required to use the LJM Plant Hire website or make a booking and will not be activated through our consent system unless you have chosen to allow marketing cookies.

7. Payment services

We use Stripe to process online payments. When you reach the payment stage of a booking, Stripe may use technologies that are necessary to provide payment functionality, maintain security and prevent fraud.

Some payment-related technologies may be considered essential because they are necessary to provide the payment service you have requested.

Stripe may also process information in accordance with its own privacy and cookie practices.

8. WordPress and booking functionality

Our website is built using WordPress and includes bespoke plant hire booking functionality.

WordPress, our booking system or associated security functionality may use essential cookies or browser storage where necessary to operate sessions, secure forms, process bookings or provide customer and administrative functions.

9. Your cookie choices

When you first visit our website, you will be given choices about non-essential cookies.

You can choose to accept all cookies, reject non-essential cookies or manage individual categories.

Rejecting non-essential cookies will not prevent you from using the core LJM Plant Hire website or making a plant hire booking.

10. Browser controls

Most web browsers also allow you to view, block or delete cookies through the browser's own settings.

Blocking certain essential technologies through your browser may affect the operation of the website, including features relating to accounts, forms or bookings.

11. How long cookies last

Some cookies exist only for the duration of your browsing session and are removed when the session ends. Others may remain on your device for a defined period or until you remove them.

The duration depends on the purpose of the particular cookie and the service responsible for setting it.

Our own cookie preference record may remain on your device so that we can remember the choices you have made.

12. Third-party services

Some functionality provided through our website may involve third-party service providers.

Where a third party processes information independently, its use of cookies or similar technologies may also be governed by its own privacy and cookie information.

13. Changes to this policy

We may update this Cookie Policy if the technologies used on our website change or if we change the way in which cookies are used.

The latest version will be published on this website with an updated revision date.

14. Contact us

If you have questions about our use of cookies or personal information, contact LJM Plant Hire at info@ljmplanthire.co.uk .